Papers & books
Books, book chapters, academic papers and conference presentations from the London School of Economics, EU research projects and practice. Most are also on Academia.edu.

Responsible AI · Accessibility · Operations · Organisations · Co-creation · Society · Papers & books
Books, papers & chapters
- Dec 2016 · Serious Work: How to Facilitate Meetings & Workshops Using the Lego Serious Play method · amazon.com
- Jan 2015 · Il metodo Lego® Serious Play® per il business (Italian Edition) [Scientific Review of the Italian translation] · amazon.co.uk
- May 2013 · Bricks 4 Building – Co-housing e facilitazione · with Carlo Bughi · B4Bricks
- 2013 · B4: Before | Bricks for · carlobughi.com · Academia.edu
- 2012 · Focus groups, meaning making and data quality · in Information Systems: Crossroads for Organization, Management, Accounting and Engineering, Springer
- Sep 2010 · Trust me! Explaining the relationship between privacy and data quality · ItAIS 2010
- 2010 · Understanding data quality in the organisation: a social constructivist approach
- Jan 2009 · What’s All this about a “World” Wide Web? The need and mandate for Web Accessibility
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- 2009 · Policy is an elephant · EnCoRe project
- Jan 2008 · Web Accessibility in Europe and the United States: What We Are Doing to Increase Inclusion · Rehabilitation Education (ERIC) · Academia.edu
- 2007 · Web accessibility in Europe and the United States: what we are doing to increase inclusion · Rehabilitation Education 21(4)
- Sep 2006 · European Internet Accessibility Observatory: let’s make accessibility measurements, accessible to everyone! · Academia.edu
- 2005 · Designing Accessible t-government services · ITTK Budapest
- 2005 · A Jövő Médiaszolgáltatási Térképe (The map of future media services) · report
- 2005 · Il processo di comunicazione istituzionale attraverso tecnologie web: il caso del sito 3.0 dell’Istituto Superiore di Sanità · Rapporti ISTISAN
- Jan 2004 · AAA Accessibilità Cercasi · Academia.edu
- 2004 · Leggi sull’Accessibilità: un passo importante per realizzare la Società dell’Informazione · CNIPA · Academia.edu
- 2004 · Le leggi sull’accessibilità nello scenario internazionale · I quaderni del CNIPA
- Jan 2003 · Accessibilità e tecnologie · Pearson
- 2003 · Quaderni Webbit 03: accessibilità/usabilità e webdesign · bibliotu.it
- 2003 · E-banking: quando il servizio non è accessibile · Apogeonline
- 2003 · Accessibilità e tecnologie: dal web alla telefonia 3G alla domotica: la sfida dell’accesso alla società dell’informazione · ied.infoteca.it
- 2003 · Cultura accessibile? Esperienze di biblioteche e musei online · in La comunicazione multimediale, Addison Wesley
- 2003 · E-banking: quando il servizio non è accessibile
- 2003 · AAA – Accessibilità cercasi
- 2002 · Cultura accessibile? Esperienze di biblioteche e musei online · with B. Picchio · Addison Wesley · Academia.edu
- 2000 · What happened to Hungarian advertising during socialism? · Translation Ireland
- Quaderni Webbit 03 – Accessibilità/Usabilità & Webdesign · patriziabertini.com
- UWEM 1.0 [Unified Web Evaluation Methodology]
- Shaping an Inclusive Information Society: The role of Accessibility · Academia.edu
- Focus groups: the co-construction of meanings and the understanding of privacy
- European Internet Accessibility Observatory: let’s make accessibility measurements accessible to everyone
- Co-creation: designing with the user, for the user
- B4: Before | Bricks for
- Accessibilità e tecnologie: dal web alla telefonia 3G alla domotica
- Quaderni Webbit: accessibilità, usabilità e webdesign
Academic presentations
- Nov 2016 · Inside the minds of others · SlideShare
- May 2016 · Cass Creativity seminar series: presentation recap · storify.com
- 2016 · Using LEGO® SERIOUS PLAY® to boost collective creativity and increase trust · UX Copenhagen
- 2013 · LegoViews: from LEGO® SERIOUS PLAY® to a model-based interviewing technique · Billund
- 2011 · The power of focus groups: unveiling meanings · IFIP/PrimeLife Summer School, Trento
- 2010 · Data Quality and Trust · patriziabertini.com
- LEGO® SERIOUS PLAY®: imagination and creativity for the business
- Co-creation & UX
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A research collaboration or a guest lecture?
Expert evaluation, studies, academic collaborations and teaching.
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