Teaching & training
What I teach, shaped around your teams.
Teaching since 2002 in universities, business schools, executive programmes and companies.

Domains
AI & regulation
Making the AI Act, GDPR and EAA work in delivery
For product, design and tech teams. Regulation as an operational problem, not a legal one. Your teams will:
- Know where your products and AI tools sit under the AI Act, GDPR and the EAA, and what the 2026–2027 deadlines mean
- Put the right controls, checkpoints and owners into the product lifecycle
- Produce documentation and evidence as the work happens, not before an audit
Taught: in-house at a Tier 1 global bank · Henry Stewart Events
Format: tutorial, workshop, in-house programme or ad hoc
Operations
DesignOps and R&D operations that deliver
For design and product leaders and operations practitioners. Your teams will:
- Choose an operating model that fits, and see how it shapes culture and collaboration
- Measure efficiency, team health and business impact, and report it credibly
- Rework roadmaps, prioritisation, resourcing and workflows with product partners, including where AI fits
Taught: Rosenfeld Media · Future London Academy · CIM4.0 Academy · CY école de design · Talent Garden
Format: session, workshop, university module or ad hoc
Tailored
Something designed with you
Either domain, or both, shaped around your teams, products and real cases. It starts with a short scoping call.
At Intuit I designed and ran a six-month internal academy, from curriculum to delivery.
Past engagements: 2021–2026
- 2026 · Tier 1 global bank · in-house training on the AI Act for product and design teams
- Apr 2026 · Henry Stewart Events · Design, Create, Comply: Operating AI Workflows Under the EU AI Act · 75-minute tutorial
- 2023–2026 · Future London Academy · Design Operations session on the Design Leaders executive programme: roadmaps, metrics and AI
- 2023–2026 · CY école de design, CY Cergy Paris Université · DesignOps for fifth-year design students
- 2021–2026 · CIM4.0 Academy, Turin · DesignOps on the Operations Management module, every edition since 2021 · video (2022)
- 2024–2025 · Talent Garden, Milan · faculty on the UX Management and Design Management courses
- Sep 2024 · Rosenfeld Media · Mastering Operational Models and Metrics for High-Performing Design Teams · 8-hour workshop
- Oct 2023 · Rosenfeld Media · DesignOps for High-Performing Teams · 8-hour workshop
- Oct 2021 · Rosenfeld Media · DesignOps Fundamentals: Tangible Benefits, Measurable Outcomes · 10-hour workshop
Past engagements: 2002–2018
- 2017–2018 · ESCP Europe Business School, London · Summer School, MSc in Marketing & Creativity, digital transformation and change management · slides: Understanding digital transformation, Managing the change
- May 2016 · Cass Business School, City University London · creativity seminar series · slides
- Jul 2015 · Agile Cymru · LEGO® SERIOUS PLAY® taster workshop · slides
- Mar 2015 · MEX, London · LEGO® SERIOUS PLAY® and creative tools for experience design · video · slides
- Apr 2013 · LEGO® SERIOUS PLAY® facilitators’ annual meeting, Billund · the LegoViews method · slides
- Nov 2012 · University of Ferrara, Faculty of Architecture · LEGO® SERIOUS PLAY® workshop on heritage with architecture students · video
- 2002–2007 · Università di Torino, Università di Milano, Milano-Bicocca, Politecnico di Torino and BME Budapest · digital accessibility, e-inclusion, web standards and usability, from undergraduate to PhD level
- 2002–2007 · Istituto Superiore di Sanità, Corep Torino and Istituto Superiore Boella · professional training on web accessibility and regulation
- 2002–2005 · TrustItalia / Verisign, PosteCom and Assintel · in-house training on accessibility techniques and national and international regulation
Planning a course, module or in-house training?
Tell me who it is for, the format and the timing.
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