Regulatory operationalisation · AI & product governance
Turning EU regulation into products people trust.
Hello, I’m Pat. I help organisations build the AI Act, GDPR and the European Accessibility Act into how products are designed, built and shipped, through consulting, fractional roles, teaching and research.

Latest
Latest writing, talks and contributions



Six themes
26 years of explorations
Articles, papers, books, talks and interviews since 2000, in English, Italian and Hungarian. From accessibility and privacy research to DesignOps and responsible AI, organised in six themes.

Responsible AI · 2009–2026
Responsible AI & data
The AI Act, governance, AI at work, privacy and data quality. Explore →

Accessibility · 2002–2025
Accessibility & inclusion
From Italian accessibility law to the European Accessibility Act. Explore →

Operations · 2020–2026
Design & R&D operations
DesignOps, ResearchOps, metrics and team design. Explore →

Organisations · 2013–2026
Organisations & change
Digital transformation, change management and organisational theory. Explore →

Co-creation · 2011–2016
Co-creation & participation
LEGO® SERIOUS PLAY®, LegoViews, focus groups and facilitation. Explore →

Society · 2000–2016
Society & digital culture
LegoViews conversations, London Progressive Journal and early internet culture. Explore →
Also
From DesignOps to RegOps
For years I built the operations that let design teams do their best work. Now I do the same for regulation.
Compliance is not a layer added at the end. It is a property of how the work is organised. I turn regulatory obligation into the workflows, controls and evidence that teams can run without stalling delivery.

What I do
Four ways to work together

Consulting
EU regulation & responsible AI
Operationalising the AI Act, GDPR, DORA and the EAA: the controls, documentation and compliant development processes teams can actually run.

Consulting & fractional roles
Design & R&D operations
Operating models, governance checkpoints, planning and capability mapping across design, product and engineering.

Teaching
Teaching & workshops
Guest lecturer since 2003, AI Act training for product and regulatory teams, and LEGO® SERIOUS PLAY® workshops.

Research
Research & academia
European Commission expert evaluator since 2006, LSE research on data protection, six books and 19 papers.

Not all those who wander are lost.
J. R. R. Tolkien
Let’s turn regulation into something your teams can run.
Consulting, fractional roles, teaching and research. Tell me what you’re working on.
© 2026 Patrizia Bertini · London
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