Patrizia Bertini

Regulatory operationalisation · AI & product governance

Turning EU regulation into products people trust.

Hello, I’m Pat. I help organisations build the AI Act, GDPR and the European Accessibility Act into how products are designed, built and shipped, through consulting, fractional roles, teaching and research.

Patrizia Bertini, smiling

Latest

Latest writing, talks and contributions

Article · Oct 2026

UX Collective

Course · Apr 2026

Henry Stewart Events

Contribution · Feb 2026

Communications of the ACM

Six themes

26 years of explorations

Articles, papers, books, talks and interviews since 2000, in English, Italian and Hungarian. From accessibility and privacy research to DesignOps and responsible AI, organised in six themes.

Line drawing of a profile with a brain

Responsible AI · 2009–2026

The AI Act, governance, AI at work, privacy and data quality. Explore →

Botanical drawing

Accessibility · 2002–2025

From Italian accessibility law to the European Accessibility Act. Explore →

Patrizia Bertini at a Design Operations event

Operations · 2020–2026

DesignOps, ResearchOps, metrics and team design. Explore →

Drawing of a leaf on soft waves

Organisations · 2013–2026

Digital transformation, change management and organisational theory. Explore →

Patrizia conducting a LegoViews interview with LEGO bricks on the table

Co-creation · 2011–2016

LEGO® SERIOUS PLAY®, LegoViews, focus groups and facilitation. Explore →

Abstract drawing of circles and leaves

Society · 2000–2016

LegoViews conversations, London Progressive Journal and early internet culture. Explore →

Also

From DesignOps to RegOps

For years I built the operations that let design teams do their best work. Now I do the same for regulation.

Compliance is not a layer added at the end. It is a property of how the work is organised. I turn regulatory obligation into the workflows, controls and evidence that teams can run without stalling delivery.

Patrizia Bertini speaking at a Design Operations event

What I do

Four ways to work together

Drawing of a plant in a vase on green

Consulting

Operationalising the AI Act, GDPR, DORA and the EAA: the controls, documentation and compliant development processes teams can actually run.

Drawing of arches and soft forms

Consulting & fractional roles

Operating models, governance checkpoints, planning and capability mapping across design, product and engineering.

Drawing of a rainbow

Teaching

Guest lecturer since 2003, AI Act training for product and regulatory teams, and LEGO® SERIOUS PLAY® workshops.

Line drawing of a hand and a branch inside an arch

Research

European Commission expert evaluator since 2006, LSE research on data protection, six books and 19 papers.

Drawing of a zebra floating away with a bunch of balloons

Not all those who wander are lost.

J. R. R. Tolkien

Let’s turn regulation into something your teams can run.

Consulting, fractional roles, teaching and research. Tell me what you’re working on.


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© 2026 Patrizia Bertini · London