A collection of
DesignOps focused Presentations
These are the latest slides. Most articles are slides before being crystallised in some more organised thinking.
All slides are on Slideshare.com, this selection focuses on DesignOps only.
Efficient Teams Do Not Happen. They are Designed. It’s called DesignOps
There’s an art behind happy and efficient teams and it’s called DesignOps. Several studies demonstrate that designers spend up to 60% of their time doing non-design work.
But do you know where your team is spending their time instead of working on doing great design? Have you ever thought to measure your teams’ inefficiencies?
DesignOps is the facilitating function that supports design teams to scale by improving ways of working, x-functional collaboration and processes so that designers can focus 100% on doing design.
This talk, based on first-hand experiences and learnings, will focus on key best practices to help position DesignOps at the right altitude, identify the right allies, and assess design teams’ performance and opportunities. Presented at UXDX 2021.
Why and when should you think DesignOps?
DesignOps has rapidly become a thing: with design becoming a strategic function within the business and with the growth and globalisation of design teams, managing teams effectively to create operational and spending efficiencies has become a growing need.
Moreover, recent studies have demonstrated that during the pandemic, organisations that had a DesignOps function performed better and were able to adapt quicker to the new working models.
Nevertheless, there are still a few key questions: What is exactly DesignOps? What can DesignOps do for me and my teams? How do I know when should I start considering it? This presentation will answer the key questions about DesignOps and how Tide’s have invested in DesignOps today.
Presentation Shared at the Fintech Design Summit 2021.
DesignOps +KPIs = Measure you Impact
DesignOps is all about scaling up design teams while creating organizational efficiencies yet it is not always evident how impact and gained efficiencies can be quantified and measured.
There’s a certain confusion around what are the inefficiencies and there is no established process to determine those metrics. This session is not about providing a list of metrics to be replicated. It’s about providing a tested approach on how to identify, quantify, and measure inefficiencies and how to define measurable and realistic targets. This approach can be applied and replicated in any context to support the DesignOps community to gain additional credibility and to ensure DesignOps professionals are able to demonstrate the value of their work to the business with objective data points and quantifiable gains.
Presented at DesignOps2020 by Rosenfeld Media on October 22, 2020.
Making UX research happen: the impact of a User Centred DesignOps Approach
We all know that designers spent a lot of time in mundane, non-design tasks. But how much time?
What is DesignOps and ResearchOps and how can these disciplines help your team and designers to work smarter and better?
What are the bottlenecks and inefficiencies that are compromising your design teams’ ability to deliver excellence?
This presentation is a story about inefficiencies and how understanding and analysing problems can have an impact on design teams, design leaders, and the business.
This is the story of how designops looked at the research participants’ recruitment problem across seven globally distributed teams and turned a problem into an opportunity, creating both spending and operational efficiencies.
In one year DesignOps generated 60% in cost savings and saved 430+ working days to the teams while increasing the number of user testing and research participants by 4 times.
Because this is what DesignOps does: create spending and operational efficiencies.
Intersection 2020
Applying ResearchOps and DesignOps in globally distributed teams
How can we organise and manage globally distributed teams, harmonise design and research processes and tools, increase spending efficiencies, boost teams’ productivity, decrease research and design lead time, and create a OneTeam mentality? How can we foster a rapid experimentation mentality, increase our data informed, customer-backed, and insight lead approach to design across 7 regions? These were few of the challenges I faced when I started my journey in DesignOps leading the designOps for 7 teams across the globe. This talk will highlight the strategic planning and execution behind the establishment of a global DesignOps practice through a case study that will describe how we identified the priorities and executed a global roadmap and how we have been promoting an insight and research focused approach to design to empower designers and to strengthen Design’s strategic role within the company.
May 2020.
Patrizia Bertini 
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