Writing & Talks · 2020–2026
Design & R&D operations
DesignOps, ResearchOps and how design and R&D teams are run: operating models, metrics, roadmaps and team design.
Responsible AI · Accessibility · Operations · Organisations · Co-creation · Society · Papers & books
Writing
- Apr 2026 · Human-Centred Design has grown up. It’s time we did too. · UX Collective
- Oct 2024 · The design metric evolution: from inputs to outcomes · UX Collective
- Jul 2024 · The 3 dimensions of DesignOps: from tasks to transformational impact · Medium
- Mar 2024 · DesignOps: rethinking operations with design thinking · Medium
- Oct 2023 · DesignOps and the impact of effective roadmaps · Medium
- Feb 2023 · DesignOps: OKRs or balanced scorecards? · Medium
- Dec 2022 · DesignOps’ toolbox · Medium
- Apr 2022 · The Past, Present, and Future of DesignOps: a 2-part DesignOps Community Call (Part 2)
Show earlier
- Feb 2022 · Applying DesignOps to product teams · Medium
- Aug 2021 · When is the right time to think about DesignOps? · Medium
- Apr 2021 · Operational efficiency and operational efficacy: defining DesignOps’ metrics · Medium
- Mar 2021 · Systems thinking for DesignOps · Medium
- Mar 2021 · Adding change management to your DesignOps’ strategy · Medium
- Mar 2021 · Why we need design leaders, designops leaders, DPMs, and design managers · Medium
- Feb 2021 · From T-shaped to π-shaped designer · Medium
- Feb 2021 · DesignOps’ impact on innovation · Medium
- Feb 2021 · Designing efficient teams · Medium
- Jan 2021 · Understanding DesignOps as a strategic function — PART 2 · Medium
- Jan 2021 · Understanding DesignOps as a Strategic Function · Medium
Talks, videos & podcasts
- 2026 · Design Operations London 2026: host and conversation leader · Henry Stewart Events
- Sep 2025 · The (r)evolution of DesignOps: It’s Time to Think (really) BIG · Rosenfeld Media · slides
- Sep 2025 · DesignOps for High-Performing Teams (workshop) · DesignOps Summit
- Sep 2025 · DesignOps for High-Performing Teams: Aligning Design and Product Operations to Maximize Value Creation · Rosenfeld Media
- Apr 2025 · Exploring DesignOps as a Business Strategic Function · Rosenfeld Media · slides
- Feb 2025 · DesignOps as a strategic business driver · ConveyUX 2025, Seattle
- 2025 · Design Operations Strategy · Design Operations London
- May 2024 · How I saved designers time and a company over $100,000 in 6 months · YouTube
Show earlier
- Apr 2024 · Charting the future of DesignOps: a community workshop · Rosenfeld Media
- Apr 2024 · Charting the future of DesignOps: A community workshop
- Feb 2024 · The key to understanding the impact of design on business outcomes · YouTube
- Feb 2024 · Service Design Show #196: the impact of design on business outcomes · Service Design Show
- Feb 2024 · Service Design Show #196: The key to understanding the impact of design on business outcomes · Service Design Show
- Apr 2023 · Integrating the Design Operating System · The Limina Podcast, ep. 4 · Spotify
- 2023 · DesignOps con Patrizia Bertini · CIM4.0 Academy · in Italian
- 2023 · Fast-Tracking Design Maturity with DesignOps · Superside
- 2023 · DesignOps Summit 2023 · Rosenfeld Media
- 2023 · Design Ops Symposium 2023 · Henry Stewart Events
- 2023 · Design Operations Strategy · Design Operations London
- Dec 2022 · DesignOps con Patrizia Bertini – CIM4.0 Academy · YouTube
- Nov 2022 · DesignOps and ProductOps: why do we need them? · Product Elevation · slides
- Sep 2022 · Pushing DesignOps’ Influence into New Global Markets – P. Bertini & A. Mengoni Leon · SlideShare
- Jul 2022 · How to enable your designers to focus on what they do best… design · YouTube
- Jul 2022 · How to enable your designers to focus on what they do best… design · EyeQuant · YouTube
- 2022 · DesignOps: entiende las ineficiencias y mide el impacto · YouTube · in Spanish
- Dec 2021 · Change Management in DesignOps · DesignOps Island Discs · Apple · transcript
- Nov 2021 · Measuring DesignOps Impact · UXPin webinar
- Nov 2021 · Measuring DesignOps Impact Webinar · UXPin · YouTube
- Aug 2021 · Integrating Tools in DesignOps · YouTube
- Apr 2021 · DesignOps Introduction · Friends of Figma
- Apr 2021 · DesignOps and the design of efficient teams: the metrics and the processes that matter · SlideShare
- Mar 2021 · Organizing DesignOps with Patrizia Bertini · Vectorly
- 2021 · Efficient Teams Do Not Happen. They are Designed. It’s called DesignOps · SlideShare
- 2021 · Why and when should you think DesignOps? · SlideShare
- Nov 2020 · DesignOps with Patrizia Bertini and Leo Marti · 24 Minutes of UX, first episode
- Oct 2020 · DesignOps + KPIs = Measure your impact · SlideShare
- Oct 2020 · Making UX research happen: the impact of a User Centred DesignOps Approach · SlideShare
- May 2020 · Applying ResearchOps and DesignOps in globally distributed teams @ the Global DesignOps Conference · SlideShare
- The Bridge / Design Leadership Community panel on insights and trends · YouTube
- Friends of Figma: a Skill Matrix for DesignOps · YouTube
- Xops.Today: design team growth, organisation charts and team composition · YouTube
Quoted & mentioned
- May 2025 · DesignOps isn’t about being the glue — it’s about removing the friction · A DesignOps Journal
- May 2025 · DesignOps isn’t about being the glue — it’s about removing the friction · A DesignOps Journal
- Oct 2024 · The Design Conductors: Your Essential Guide to Design Operations · Rosenfeld Media
- Sep 2024 · Patrizia Bertini, journey of a DesignOps leader · FrontGuys
- Jun 2023 · A Pocket Guide to Design Operations, Rachel Posman (cites my work)
- Jun 2023 · A Pocket Guide to Design Operations (Rachel Posman) · cites my DesignOps work
- May 2023 · The Role of DesignOps in Organizations: How Design Systems Gain Traction · Supernova
- Aug 2022 · DesignOps: Temporary Trend or Promising Direction? · Andersen Lab
Show earlier
- Jul 2022 · A Go-To Article for the Best DesignOps Resources · UXPin
- May 2022 · What These 5 Experts Tell You About DesignOps · UXPin
- May 2022 · DesignOps Leader vs. Design Leader – What’s the Difference? · UXPin
- Jan 2022 · Introducing DesignOps: Starter Kit (credits my frameworks) · Pranjal Ranka
- Dec 2021 · ROI of DesignOps: All You Need to Know About Quantifying DesignOps’ Impact · UXPin
- Change Management in DesignOps: transcript · zeroheight
- DesignOps at Intuit (interview) · DesignOps LOL
- The Design Conductors (praise quote) · book site
Building or fixing an operations function?
DesignOps and R&D operations, as an adviser or in a fractional role.
© 2026 Patrizia Bertini · London
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