Writing & Talks · 2013–2026
Organisations & change
Digital transformation, change management and organisational theory: how organisations learn, decide and create value.
Responsible AI · Accessibility · Operations · Organisations · Co-creation · Society · Papers & books
Writing
- Mar 2026 · Adaptability. And the day after tomorrow.
- Dec 2017 · Measuring Digital Transformation · LegoViews
- Aug 2017 · What is Digital Transformation? · Medium
- Aug 2017 · What is Digital Transformation? And why culture matters? · LegoViews
- Mar 2017 · The effects of Management Inertia on your Digital transformation · Medium
- Mar 2017 · The Customers Experience’s BlindSpot · LegoViews
- Feb 2017 · Millennials are going beyond the individualistic BabyBoomers · LegoViews
- May 2016 · The relationship between Business & Design: the Lego Serious Play case · LegoViews
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- Mar 2016 · Why digital transformation has nothing to do with ‘digital’ · Medium · also on LegoViews
- Mar 2016 · The responsibility of UX: generate Value. But what is Value? · LegoViews
- Nov 2015 · UX is strategy in action · Medium
- Nov 2015 · UX delivers strategy in action · LegoViews
- Oct 2015 · UX Lessons from E.T. · Medium
- Oct 2015 · The UX mindset: a quest for values and meanings · LegoViews
- Apr 2013 · Organisations as organisms: consciousness and wellness · LegoViews
- Apr 2013 · Put knowledge into action and build organisational wisdom: LSP and DIKW · LegoViews
- Feb 2013 · Play to build organisations’ social capital · LegoViews
Talks, videos & podcasts
- Nov 2023 · Heroes of the Creative Revolution, Ep 11: effective change management · YouTube
- Nov 2023 · Heroes of the Creative Revolution, Ep 11: Patrizia Bertini on Effective Change Management · YouTube
- Oct 2021 · Getting Stakeholder Buy-In To Build Better Products · UXDX
- Feb 2021 · Design Career Advice: How To Get A Seat At The Table · Gather & Grow
- Jun 2018 · Digital transformation: Managing the change · SlideShare
- Dec 2017 · Digital Transformation: Which KPIs? · SlideShare
- Jul 2017 · Understanding Digital transformation · SlideShare
- Oct 2016 · Are You Designing for engagement or interaction? · SlideShare
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Quoted & mentioned
- Jan 2023 · Interview on the future of UX: Patrizia Bertini · UX Services
Leading a change programme?
Operating models, governance and the change that makes them stick.
© 2026 Patrizia Bertini · London
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